Terms & Conditions & Other Informations
Placing Your Order
Orders can be processed directly though this web
site. You will find everything displayed by category or you can also
look for something in particular using our search site facility.
The Baby Gifts Company accepts MasterCard, Visa and all major debit
cards.
Gift Wrapping
Our Gift sets come beautifully presented in a unique
hand finished box which is perfect to use as a keepsake box for storing
all those treasured little items. The box is accompanied by a gift
card with your personal message.
For all other items we offer a gift wrapping
service. The cost of this service is £4.00 and we use the
same unique boxes as mentioned above. A giftcard is also included
for a personal message. Some items, due to their size, are not able
to be gift wrapped. Where that is the case it is indicated next
to that particular product.
Customer Satisfaction Guarantee
We sincerely hope that you
are delighted with your purchase. If however any items do not meet
your expectations, please return them in perfect condition with
original packaging, along with a completed returns slip (available
from customer services at Contact
Us), within 14 days for a refund or exchange.
The refund will be in the
form of the original method of payment.
Address for returns is The
Baby Gifts Company, 15 Ailsa Drive, Glasgow G46 6RL, United Kingdom
Refunds will not be issued
until goods are received back at our distribution centre in a resaleable
condition. Customers are advised to obtain a Royal Mail tracking
number on the returned goods.
With items that have arrived in
an unsatisfactory condition or damaged during transit, please notify
us of the problem immediately and we will either send you a replacement
or provide you with a full refund including your initial The Baby
Gifts Company delivery cost. Refunds will not
be issued until goods are received back at our distribution centre
at the above address.
If you have simply changed your mind or ordered
an incorrect size then we will refund the cost of the goods, but
P + P is excluded from refund. If a customer
returns a product without requesting a replacement, then a refund
of the cost of the product will be made back to the customers account
minus any postage costs incurred by The Baby Gifts Company.
We cannot be held responsible for lost or stolen
parcels and strongly recommend that you obtain suitable proof of
posting when returning goods. You may cancel your order at any time
before goods are shipped. These terms & conditions are in addition
to your statutory rights as a consumer which remain unaffected.
Product Descriptions & Availability
Whilst every effort has been made to portray
items accurately, slight variations may occur. Please note that
photographs are for representational purposes only and are not necessarily
to scale. Colours and content may vary
slightly from the images shown.
All items are offered subject to availability
at time of ordering. However, should an item be out of stock there
may be short delays in delivery and we will notify you immediately.
The Baby Gifts Company endeavour to have all
our products availabe permanently. However, as many of our gifts
are handmade, occasionally some gifts may be unavailable. If so
The Baby Gifts Company reserves the right to substitute an item
for another gift of similar value and quality.
Data Protection Act
Any information that you give will only be used
by The Baby Gifts Company except where it is necessary to pass this
information to third parties for processing your order. Payment
online is via a secure site. We do not hold
your credit card details for future transactions.
Liability
The Baby Gifts Company will have no liability
to you for any failure to deliver goods you have ordered or any
delay in doing so for any damage or defect to goods delivered that
is caused by any event or circumstance beyond our
reasonable control including, without limitation, strikes, lock-outs
and other industrial disputes, breakdown of systems, failures or
sub-contactor transport or network access, flood, fire, explosion
or accident.
Privacy Policy
We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully
(in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons:
firstly, to process your order and second, to provide you with the
best possible service. We will give you
the chance to refuse any marketing email from us or from another
trader in the future.
The type of information we will collect about
you includes: your name address phone number email address. The
Baby Gifts Company DOES NOT store your credit/debit card details
we use WORLDPAY and PAYPAL for this. We will never collect sensitive
information about you without your explicit consent. The information
we hold will be accurate and up to date.
You can check the information that we hold about
you by emailing us. If you find any inaccuracies we will delete
or correct it promptly. The personal information which we hold will
be held securely in accordance with our internal security policy
and the law.
We may use technology to track the patterns
of behaviour of visitors to our site. This can include using a "cookie"
which would be stored on your browser. You can usually modify your
browser to prevent this happening. The information collected in
this way can be used to identify you unless you modify your browser
settings. If you have any questions/comments about privacy, you
should contact us.
The
Baby Gifts Company is part of the Baby Gift Gallery group.
baby
gifts at The Baby Gifts Company
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